Policy & Agreement
-Edwards Media Policy Page-
We are committed to providing high-quality real estate media services while maintaining transparency and professionalism. Please review our policies to understand our terms and conditions.
1. Booking & Cancellations
Appointments must be scheduled at least 24 hours in advance.
Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment. Late cancellations may be subject to a cancellation fee.
2. Payment & Fees
Payment is due upon service completion unless otherwise agreed.
We accept major credit cards, PayPal, and bank transfers.
Late payments may be subject to additional fees.*
3. Service Expectations
We strive to deliver high-quality images, videos, and other media promptly. Turnaround times vary based on the service type.
Clients must ensure properties are clean and ready for photography or videography etc.
Additional retouching requests beyond standard edits may incur extra charges.*
4. Copyright & Usage
Edwards Media retains copyright ownership of all media until full payment is received. Once payment is made in full, the client gains ownership of the media.
Clients receive a usage license for marketing and listing purposes.
5. Drone & Aerial Photography
Drone services are subject to weather conditions and local regulations.
In case of weather-related cancellations, we will reschedule at no additional cost.
6. Virtual Staging & 3D Tours
Virtual staging is intended for marketing purposes only and may not accurately reflect the actual property.
Matterport and Zillow 3D tours are provided as-is; revisions may require additional fees.
7. Social Media & Branding Content
Clients grant Edwards Media permission to showcase completed work on our website and social media unless otherwise requested.
Custom branding content is developed in collaboration with clients to align with their brand identity.
8. Liability & Disclaimers
Edwards Media is not responsible for property preparation, staging, or any damage occurring before, during, or after the shoot.
We are not liable for delays caused by unforeseen circumstances such as weather, technical issues, or client unavailability.
Contact & Support
For any questions regarding our policies, please contact us.
Policy & Agreement
-Edwards Media Policy Page-
We are committed to providing high-quality real estate media services while maintaining transparency and professionalism. Please review our policies to understand our terms and conditions.
1. Booking & Cancellations
Appointments must be scheduled at least 24 hours in advance.
Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment. Late cancellations may be subject to a cancellation fee.
2. Payment & Fees
Payment is due upon service completion unless otherwise agreed.
We accept major credit cards, PayPal, and bank transfers.
Late payments may be subject to additional fees.*
3. Service Expectations
We strive to deliver high-quality images, videos, and other media promptly. Turnaround times vary based on the service type.
Clients must ensure properties are clean and ready for photography or videography etc.
Additional retouching requests beyond standard edits may incur extra charges.*
4. Copyright & Usage
Edwards Media retains copyright ownership of all media until full payment is received. Once payment is made in full, the client gains ownership of the media.
Clients receive a usage license for marketing and listing purposes.
5. Drone & Aerial Photography
Drone services are subject to weather conditions and local regulations.
In case of weather-related cancellations, we will reschedule at no additional cost.
6. Virtual Staging & 3D Tours
Virtual staging is intended for marketing purposes only and may not accurately reflect the actual property.
Matterport and Zillow 3D tours are provided as-is; revisions may require additional fees.
7. Social Media & Branding Content
Clients grant Edwards Media permission to showcase completed work on our website and social media unless otherwise requested.
Custom branding content is developed in collaboration with clients to align with their brand identity.
8. Liability & Disclaimers
Edwards Media is not responsible for property preparation, staging, or any damage occurring before, during, or after the shoot.
We are not liable for delays caused by unforeseen circumstances such as weather, technical issues, or client unavailability.
Contact & Support
For any questions regarding our policies, please contact us.